UltraViewer helps you control your partner’s computer to support them as if you were sitting in front of their screen. UltraViewer is designed to support customers, partners remotely. Your clients can observe all you do on their screen and take control whenever they want.
Conveniently chat with your partner while controlling their machine. You can toggle chat on/off when controlling by press default hotkey F1 or any hotkey you set. You can send and receive files to/ from your partner easily from the chat window. All under the safe control of your partner. You can control multiple computers simultaneously or share your screen with multiple computers.
In the past, before remote control software hadn’t been invented, technicians from software companies usually needed to go to customer’s premises to support them. This was an inconvenience, cost time, and money for both customers and supporters. Nowadays, It helps you support your clients quickly and remotely, makes your work easier, faster, and more convenient.
How to install UltraViewer?
The installation is very simple, just download, run the Setup, and install normally like any other software.
How to uninstall UltraViewer?
If you want to uninstall the software, just go to Start -> Control Panel -> Add or Remove Programs and choose to uninstall the software named Ultra Viewer
How to remote access other computers?
You ask your customer to send you the ID and Password display on their software. Input that ID and Password to the software and press ‘Connect’.
How to allow other peoples to remote control my computer?
You send ID and Password displayed on Ultra Viewer to your partner and ask them to connect to that ID and Password.
How to chat with people that I’m remote controlling?
While remote controlling your partner’s computer, you can press F1 (default hotkey), the chat window will pop up and you can chat very convenient. When you do not use the chat window, you can press the F1 again to toggle it off.
How to stop the remote session while my partner is remoting my computer
Very simple, just close Ultra Viewer and your partner will not able to control your computer anymore.